Privacy Policy

This Privacy Policy explains how Brightemotions manages personal information in Australia under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to interactions with our website, communications, and services, including content planning, production, and delivery.

Information we collect. We may collect details you provide directly, such as name, email, phone, company, job title, and project context. We also collect usage data from site analytics (e.g., page views, device, browser, approximate location). For production, we may handle likeness and voice in recorded materials with written permission from clients or featured participants.

How we use information. Typical uses include: responding to enquiries, planning and delivering projects, improving our website and services, maintaining security, invoicing, and meeting legal requirements. With your consent, we may send occasional updates about content strategy and production topics. You can opt out of marketing messages at any time using the link in the email or by contacting us.

Sharing and disclosure. We may share information with trusted vendors who support our operations (such as editing, transcription, hosting, delivery, or analytics). Vendors are asked to handle information only for agreed purposes and to protect it appropriately. We may disclose information where required by law or to protect people, property, or rights.

International handling. Some providers may operate outside Australia. Where possible, we prefer services that comply with recognised safeguards. When transferring information, we consider the nature of data, the purpose of transfer, and the protections offered by the recipient.

Data security. We use reasonable technical and organisational measures to reduce risks like accidental loss, misuse, unauthorised access, alteration, or disclosure. Security practices evolve, and we review controls periodically. Despite efforts, digital systems carry inherent risk; please share only what is necessary for the task.

Retention. We keep personal information for as long as needed to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is *** longer required, we aim to delete or de-identify it within reasonable timeframes.

Your choices. You may request access to, or correction of, your personal information. We will take reasonable steps to action requests subject to lawful grounds. If you unsubscribe from updates, we remove you from the relevant mailing list. Cookie preferences can be adjusted through your browser settings and our on-site banner.

Cookies and analytics. Our site may use cookies for core functionality, preferences, and analytics. Some tools provide aggregate reports that help us understand trends and improve usability. You can decline non-essential cookies via our banner and still access core features.

Third-party links. Our site may include links to resources that we do not operate. These sites have their own policies. We encourage reviewing their terms if you choose to engage with them.

Children. Our services are designed for business contexts and are not directed to children. If you believe we hold personal information about a minor without appropriate authorisation, please contact us so we can review and address the situation.

Updates to this Policy. We may update this Policy to reflect changes in law, technology, or our practices. The latest version will be available on this page with an effective date.

Contact. To ask questions or exercise rights, reach Brightemotions at Brightemotions@gmail.com or by phone at +61472583901. Address: 45 Cambridge Street, Newtown, NSW 2042, Australia.